Benjamin Moore is the clear winner of the 2016 J.D. Powers Paint Satisfaction Study, receiving the highest ranking in customer satisfaction for interior paint and exterior stains in the J.D. Powers 2016 Paint Satisfaction Study. The study also shows that a customer service plays a significant role in customer satisfaction.
Best In Class
J.D. Powers measured satisfaction on a 1,000 point scale, and Benjamin Moore had the highest score for both interior paint (836 points) and exterior stain (814 points). Read the rest of this entry »